Why does my Z-2121 scanner display REC 1 of 1 when I try to use it? : Scancare

Why does my Z-2121 scanner display REC 1 of 1 when I try to use it? Print

Created by: Michael Stanton

Modified on: Mon, 22 Aug, 2022 at 10:43 AM

Answer: The Scanner has lost its Program

To fix, do this:

From the Rec 1 Field 1 screen, Press the ‘M2’ button once to bring you to System Menu, press 3,2,1,1 in that order to bring up the BAUD rate settings and it should be set to the default of 115200. It needs to be changed to 9600.

Press the left arrow button (next to ‘M1’) 5 times and a BAUD rate of 9600 should be displayed, press 1 of the 2 ‘E’ (enter) buttons once, press ‘M1’ 5 times to get back to the home screen and place the scanner on the cradle.

Open ScanCARE on the computer, open the setup switchboard, click program, select the desired program from the drop-down menu, click on Program, after it finishes programming the scanner click OK.

Michael is the author of this solution article.

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Why does my Z-2121 scanner display REC 1 of 1 when I try to use it? Print

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